Cartridge Maintenance

As Smart-Jet printer is working, if the print quality is degraded, please check on the ink level in the cartridge.

Wiping:

  1. Prepare a lint-free, soft cloth, and de-ionized water.
  2. Moisten the cloth with de-ionized water. Tap water also works but de-ionized water is recommended since the tap water contains impurities that can damage the printhead.
  3. Wipe slowly across the long-axis with the cartridge facing down as shown.
  4. There are two lines of ink on the moistened cloth after wiping.

Important Notes:

Purging:

  1. If the cartridge sits inactive and uncapped for a period of time, the ink may dry and form a viscous plug at the nozzles. The dried ink plug can cause misdirected drops and eventually block the nozzles. The white streaks will be visible in the printed text or graphic. To fix this problem, purge the ink plug out of the nozzles. Printing alone may not be sufficient to remove ink plugs from the nozzles. See the description above about how to run the Purge function in the printer.
  2. Then wipe the cartridge with a moist cloth to remove the excess ink on the surface of nozzle plate.
  3. After that print a few lines of text or graphics at high resolution to utilize more nozzles and push more ink out.
  4. Finally, check the printed image. If the print quality can’t be recovered, repeat this procedure several times. If it still doesn’t work, change the print cartridge.

In some instances whole swathes of nozzles are missing. In such situations the electrical contacts sending firing pulses to the cartridge from the Controller are being impeded by some kind of contamination. To clean: Remove the cartridge from the print head. Clean the gold contact foil with a gentle wipe across the contacts with a lint-free tissue and then clean the contacts on the print head. Rub with gentle pressure using a fresh lint-free tissue until contamination has been removed.

Storage Procedure:

For short term storing (less than one day):

For long term storing (more than one day):

Important handling cautions: